Sling Recall

On August 23, 2005, ZoloWear voluntarily recalled 177 slings sold between May and August 2005 due to a manufacturing error. ZoloWear slings should have three rows of stitching securing the webbing and fabric together. Some of the slings in the recall lots have short webbing, so only one row of stitching holds the webbing in place. This stitching can break, posing a fall hazard to young children.

Included in the recall are: solid natural color and five prints (Splash, Pink and Black Stripe, Pink and Brown Stripe, Pink Punch and The Hamptons). These colors are shown below (click on the sling for a larger image):

Natural	Splash	Pink and Black Stripe
Pink and Brown Stripe	Pink Punch	The Hamptons

Affected slings were sold online here at zolowear.com, through distributors, and in retail stores (Whole Earth, Terra Toys, McKenna Lactation Center, Nature’s Mother, and Kahala Kids).

Not every sling in these colors has a problem. To see if your sling needs repair, look at the webbing that attaches to the rings. It should look like the image on the left, not the image on the right. Click on the images for a closer view:

Good Webbing	Bad Webbing

At ZoloWear, Inc., your family’s safety is our highest priority. We use quality materials, sturdy design and construction, and each sling is inspected thoroughly. This voluntary recall was reported to the Consumer Product Safety Commission within 24 hours of our discovery of one defective sling.  This is an unusual occurrence and we are taking every measure possible to correct it with as little inconvenience to our customers as possible.

If your sling appears to have bad webbing, or you are not sure, please stop using it immediately. Send us your sling so it can be repaired. There are two ways to return your sling to us for repair:

• Mail the sling to us yourself
• Request a postage-paid envelope, pack the sling in it, then leave the package out for your U.S. Postal Carrier

If you prefer to mail your sling in yourself to expedite the process, please mail it to:

      ZoloWear Recall
      8525 Jackrabbit Road, Suite B
      Houston, Texas 77095

Be sure to include your name, address, and phone number so we can return it to you. We will repair your sling and return it to you as quickly as possible.

If you prefer to have a postage-paid envelope mailed to you, please fill out this form and we will send one right away:

For more information about this voluntary recall, see the Consumer Product Safety Press Release here. If you have questions or concerns, please don't hesitate to contact us at recall@zolowear.com or call us toll-free at 888-285-0044 between 9 a.m. and 5 p.m. CT Monday through Friday.