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Privacy Policy

This privacy policy covers the site zolowear.com, which is owned by Baby Holdings, Inc. Because we want to demonstrate our commitment to our users’ privacy, we disclose the following information:

  • What personally identifiable information Baby Holdings, Inc. collects.
  • What personally identifiable information third parties collect through the Web site.
  • What organization collects the information.
  • How Baby Holdings, Inc. uses the information.
  • With whom Baby Holdings, Inc. may share user information.
  • What choices are available to users regarding collection, use and distribution of the information.
  • What types of security procedures are in place to protect the loss, misuse or alteration of information under Baby Holdings, Inc. control.
  • How users can correct any inaccuracies in the information.

Information Collection and Use

Baby Holdings, Inc. is the sole owner of the information collected on our web site. Baby Holdings, Inc. collects information at several different points on our Web site.

Information is collected for the purpose of completing your purchase through the checkout process, contacting you about your order, and contacting you in case of a product recall. A user must provide the clickstream information (IP address), http protocol information (last URL requested and browser type), limited interaction information (browser interaction such as when the mouse moves over an image), state management mechanisms (data allowing a user to be tracked from page to page throughout the site), transaction information (user's name, user's login information, user's home contact information, business/organization name and contact information for the business/organization). The reason we use this information is to complete the checkout process, contact you by email or regular mail, and maintain and secure our site. We retain this information as stated by our business practices. When users have data collected for the purpose of contact by email or regular mail, they are given the opportunity to opt-out of this form of contact.

Cookies

A cookie is a piece of data stored on the user's computer tied to information about the user. For a temporary cookie, once users close the browser, the cookie simply terminates. A persistent cookie is a small text file stored on the user's hard drive for an extended period of time. Persistent cookies can be removed by following internet browser help file directions. You can set your browser to notify you to either accept or deny the cookie according to the following information.

Our website uses cookies to track the checkout process from page to page. The only value stored in the cookie is a random set of numbers and letters called the SessionID. This unique value allows us to know which shopping cart is yours, which contact information is yours, etc. as you move through the checkout process.

No personal data is stored on your machine in your cookie. All data passed to ZoloWear, Inc. is done by encrypting the data on our secure SSL server. The only cookie value placed on your machine is the SessionID.

Profiles

Baby Holdings, Inc. does not create a user profile to personalize pages or content.

Communications from the Site

When customers provide us contact information for Website (users can opt-out by following the directions in our 'Contact Information'), we use the information to contact the user to complete sales and provide product information that will be useful to the them. At no point would we sell or rent your personal information. We are not in that business and have no interest in that business. We just want to sell our products.

Sharing Information

Legal Disclaimer

Though we make every effort to preserve user privacy, we may need to disclose personal information when required by law wherein we have a good-faith belief that such action is necessary to comply with a current judicial proceeding, a court order or legal process served on our Web site. We also cannot be responsible for the privacy policy of other sites who may have a relationship with Baby Holdings, Inc.

Personally Identifiable Information

Information collected for our website is shared with shipping companies and credit card authorization companies. All information is always sent over SSL encrypted connections, and the minimum amount of information necessary to complete the transaction is sent.

When our web site originates emails, users can opt-out of these communications by replying to unsubscribe in the subject line in the email or by emailing us at customerservice@zolowear.com. Newsletters are sent out periodically to current customers with product announcements and sling wearing events. To unsubscribe from the newsletters, simply click the unsubscribe link in the email.

Data Security

Baby Holdings, Inc. has physical security in our facilities to protect against the loss, misuse, or alteration of information. Our company uses secure 128-bit SSL encryption technology (secure socket connection) for all data transmitted to or from our site. This is the most secure connection you can use to encrypt data online.

Correcting/Updating/Deleting/Deactivating Personal Information

If a user's personally identifiable information changes such as zip code, phone, email or postal address they can update that online through My Account. If a user wishes to correct/update information or no longer desires our service, they can notify us of what they desire by contacting us at customerservice@zolowear.com .

Links and Advertisements

Our website contains links to other sites. We do not partner with or have special relationships with any ad server companies. We, Baby Holdings, Inc., are not responsible for the privacy practices or the content of any other web sites. We encourage our users to be aware when they leave our site and to read the privacy statements of each and every Web site that collects personally identifiable information. This privacy statement applies solely to information collected by this Web site.

Changes to the Privacy Statement

The information you submit to us is controlled by the privacy policy in effect at the time you submit it. If we significantly change our policy, we will post a notice in a conspicuous place on our website notifying visitors of policy changes.

Data Retention Statement

Information is collected for the purpose of completing your purchase through the checkout process, contacting you about your order, and contacting you in case of a product recall. If, at any time, you would like your information removed from our database, we will do so. Please send us your request in writing, and we will purge your data within 30 calendar days.

Contact Information

Use the following information to contact us if you have questions about our privacy policy:

    Baby Holdings, Inc.
    8525 Jackrabbit Road, Suite B
    Houston, Texas 77095
    888-285-0044, toll free

Customer Service - customerservice@zolowear.com

Website Issues/Problems - customerservice@zolowear.com

Resolving Privacy Policy Disputes

If you think we have not followed our privacy policy in some way, it can be resolved by contacting us at customerservice@zolowear.com.

 

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